The Skills Gap Is REAL?????

ColumnistEditor's NoteLeadershipManagement & Motivation
ISE Columnist Sharon Vollman

According to a recent survey by EY, 59% of companies believe there’s an industry-wide shortage of the type of skills that would help accelerate their digital transformation efforts.

We agree. That’s why we bring you perspectives from leaders who are charged with empowering their teams. It’s also why this is a perfect time to proudly introduce our 2021 ICT Visionaries. 

• Kelly Thengvall, Assistant Vice President – Customer Care, AT&T

• Kevin Morgan, Chief Marketing Officer, Clearfield

• Jason Atwater, Director of Network Operations, CTC

• Tammy Perry, Director of Service Delivery, Horizon

• Dave Cooper, VP, Edge Compute, CDN & Vyvx, Lumen

• Mattias Fridström, Chief Evangelist, Telia Carrier

• Faisal Vishram, Senior Technology Architect, Global Solutions, TELUS

• Shari Griffin, Director, Global Network Operations and Assurance (GNO&A)
   Program Management Office, Verizon

• Dr. Sameh Yamany, Chief Technology Officer, VIAVI Solutions

These 9 leaders weigh in on all kinds of questions related to the interdependence of network transformation and employee empowerment in the April, July, and October issues. Will they have all the answers? Of course not. 

Still, you and your team could snag a nugget of wisdom from those who really get what you do. Or you could ask your team members to weigh in on some of the questions we pose to the Visionaries. 

Whatever you do, don’t waste the opportunity to DO something to bridge the skills gap of your own team. And if you need a trusted partner to create a custom educational program for them, just shoot me a note. (We’ve kind of done that kind of thing once or twice before.)

ISE Custom Educational Partners



About Sharon Vollman

Sharon Vollman is Senior Vice President, Editorial Director of ISE magazine. She oversees all editorial processes and staff for ISE magazine, the ISE e-newsletter,, and leads the educational content development for ISE EXPO and several events. Vollman has created educational partnerships with the major communications and entertainment providers including AT&T, Verizon, CenturyLink, Frontier Communications and Cincinnati Bell. She has covered the telecom industry since 1996, when she joined OSP magazine as editor. Prior to that she worked in advertising with Ogilvy & Mather and CME. Vollman has a bachelor’s degree in journalism/advertising from the University of Iowa.