Quick Quotes

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ISE Columnist Sharon Vollman

I’m one of those annoying people who share quotes regularly with the people who matter to me. Oftentimes, I text them and receive crickets in return. Still, I maintain the slightest hope the recipient absorbs a nugget from the quote and it makes their day better.

So, here goes. Quotes for you from our respected ICT Visionaries. No need to respond. Just enjoy.

“Our teams are continuously looking for new, aesthetically appealing, and simple-to-deploy solutions (for 5G densification). One example is our work with a company that has developed a small form factor device that plugs into the power socket of streetlights. This eases deployment and blends in with the existing infrastructure.”  Kelly Thengvall, Assistant Vice President – Customer Care, AT&T 

Ceafield logo stacked“The message to think through is that the initiatives going on right now with government funding are not just about solving short-term issues. It is about how we future-proof the economy with broadband. Only about a fifth to a quarter of homes in the US are wired with fiber that will allow a gigabit per second of service, which is what people really need to be productive. RDOF resembles how electricity was brought into the country a hundred years ago.”
Kevin Morgan, Chief Marketing Officer, Clearfield  

“Our technicians are well-versed in CTC’s values: member experience, accountability, competition, innovation, and performance. We give them the proper tools they need and a healthy amount of autonomy. If our technicians don’t have sufficient confidence or product knowledge, our customers will see right through that.”  Jason Atwater, Director of Network Operations, CTC   

Horizon logo“Organizations operate so leanly nowadays that employees are reacting, running from one fire to the next. If energy (and time) were free, imagine what we could do if we pulled cross-functional groups together for an hour of coffee and crosstalk centered around proactively identifying organizational problems and everyday frustrations….”  Tammy Perry, Director of Service Delivery, Horizon  

“More than a combined 1,000 years of telecom knowledge is used to redesign systems and workflows to fit the way a telecom operator should work in 2021 and beyond. No more manual delivery configurations, no more simple billing mistakes, the end to mismatching data between systems, and the reality and full transparency of all your data both internally and externally to customers and clients.”  Mattias Fridström, Chief Evangelist, Telia Carrier   

“For incumbent CSPs, private network operators are a potential disruptor. However, there’s also a huge opportunity for mutually beneficial partnerships. The traditional areas of partnership will remain, and the private networks will, of course, need access to interconnection points. CSPs can unlock a lot of hidden value within their scalable operational processes that can assist private network operators.”  Faisal Vishram, Senior Technology Architect, Global Solutions, TELUS   

“Ultimately, the most important factor is a culture of learning and growth. Being a mentor, offering opportunities for cross-functional projects, and showing an interest in the professional and personal goals of your team, is how leaders can help do their part to close the skills gap and build stronger organizations.”  Shari Griffin, Director, Global Network Operations and Assurance (GNO&A) Program Management Office, Verizon  

“Intelligent software and end-to-end slicing that occurs at operators’ data centers and across the service chain is at the heart of the (Industrial) revolution. Cloud-based software is responsible for coordinating the millions of sensors and IoT devices, in real time and with great accuracy and reliability — ultimately elevating operators’ networks to a level of critical importance to modern infrastructure and manufacturing.”  Dr. Sameh Yamany, Chief Technology Officer, VIAVI Solutions    

Sharon Vollman
Editorial Director

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About Sharon Vollman

Sharon Vollman is Senior Vice President, Editorial Director of ISE magazine. She oversees all editorial processes and staff for ISE magazine, the ISE e-newsletter,ise.mediaquest.co, and leads the educational content development for ISE EXPO and several events. Vollman has created educational partnerships with the major communications and entertainment providers including AT&T, Verizon, CenturyLink, Frontier Communications and Cincinnati Bell. She has covered the telecom industry since 1996, when she joined OSP magazine as editor. Prior to that she worked in advertising with Ogilvy & Mather and CME. Vollman has a bachelor’s degree in journalism/advertising from the University of Iowa.