Latest from ISE Podcasts
Tom Maguire
Chief Operating Officer
Brightspeed
Tom Maguire brings more than four decades of telecommunications experience to Brightspeed. Starting as a field technician, Tom built his career from the ground up. As Chief Operating Officer of Brightspeed, Tom is responsible for ensuring Brightspeeds’ operations team leverages state-of-the-art technology to deliver on the company’s promise to provide best-in-class customer service and a faster, more reliable network across the company’s footprint.
Prior to Brightspeed, Tom served as senior vice president of national operations support at Verizon, where he was responsible for the processes and systems of one of the nation's largest operations teams consisting of more than 35,000 field technicians as well as engineering and network operations teams. Under his leadership, the company improved overall customer satisfaction and reduced operational expenses by delivering significant operations automation, much of which was patented.
Tom earned his Bachelor of Science degree from Adelphi University and his Master of Business Administration degree from Long Island University.
Sharon Vollman | Content Ambassador for ISE EXPO
Sharon Vollman is the Content Ambassador for ISE EXPO. She is passionate about collaborating with thought leaders, SMEs and hard-working doers who design, plan and deploy ultra-reliable broadband networks. Vollman is committed to creating a variety of educational offerings for ISE EXPO attendees that inspire them to connect every U.S. citizen with the broadband networks we all want for our children and grandchildren.
Vollman has created educational partnerships with Broadband Service Providers including AT&T, Verizon, Lumen, Frontier Communications and others. She has covered the telecom industry since 1996.