Automation/AI/AR/VR/Chatbots

The educational content of this category relates to network automation for Telecom/Communications Service Providers' (CSPs) mobile and fixed networks.  Best practices and guidance are targeted to telecom providers, contractors and others aligned with the ICT industry.

Industry Trends

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AI & AR

Cradlepoint Brings AI Functionality to 5G for Business

Jan. 30, 2024
The Ericsson-owned company introduced a suite of AI features for enterprise 5G.
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Automation/AI/AR/VR/Chatbots

Turning the Threat of Automation Into Opportunity

July 10, 2023
Learn 6 reasons why AI and automation are not threats but opportunities.
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Sustainability

Engineering Networks for a Net Zero Future

April 21, 2023
Learn how operational automation strategies, AI and ML help telcos focus on sustainability.
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Automation/AI/AR/VR/Chatbots

How Much Does UX Matter?

Sept. 20, 2022
With 32% of customers saying they’d stop doing business after one bad experience with a brand, it might be time to revisit your UX.
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Network Reliability/Testing & Assurance/Cybersecurity/Safety

Start With the End in Mind

Sept. 1, 2021
Accelerate Digital Transformation With Service-Centric Operations — Providing broadband is a vital and essential service, like water or power. As such, communications service ...
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Network Reliability/Testing & Assurance/Cybersecurity/Safety

Preventing Blind Spots

July 1, 2021
Network Visibility Is Critical for Today’s Networks — It doesn’t matter how much you have spent on your network security, performance, and analytics tools — they’re only as good...
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Network Reliability/Testing & Assurance/Cybersecurity/Safety

2021 Demands Outside-In/Inside-Out Data-Driven Subscriber and Network Insights

Feb. 1, 2021
Strategies to Improve Customer Experience as You Roll Out 5G — An experienced engineer once told me that there are consequences to every change made in the network. That means...