Don McCarty, monthly column, Copper Expert, focuses on troubleshooting and maintaining telephone cable in a digital world. His comprehensive outside plant training experience guides readers to increase effectiveness of telephone repair technicians and managers while maximizing their investment test equipment.
Field technicians call or send emails or texts to me asking questions about a problem they are encountering when provisioning and maintaining the copper infrastructure. These ...
Each cable pair that is placed from a central office or a remote to a customer costs a few thousand to the telco for engineering, placement, heating up, and installation. […]
In earlier columns I have discussed how to get started with your cable locator with tips about the types of hookups, tone transmission, etc. This month I discuss some of […]
When a large number of customers are out of service, there is a root cause. Unfortunately, rather than do the hard work to find that cause, many technicians have been […]
One of the most difficult tasks in the utility business is finding the path of an underground conductor (pipe, cable, wire, etc.) in an area congested with other services. Any...
Are you receiving repeated complaints from a customer having bandwidth circuits dropping or others on their line, yet the cable pair tests OK? It’s possible that your customer...
The following came from an interested reader, and may be an issue you’ve faced. I’d like to hear your comments! Dear Mr. McCarty: I have been working in the area […]
